May 7, 2015
Baltimore County Doctor Sues Client Over Online Review
Lauren Kirkwood, Daily Record
A Baltimore County doctor is suing a client who posted a negative review online after a visit to his clinic, alleging her statements were defamatory and have resulted in a significant drop in revenue for his business. After visiting Carr Medical Specialities LLC in Lutherville for a massage and facial spa treatment, Tammie J. Monaco sent Dr. Kevin L. Carr, the owner of the practice, an email expressing her dissatisfaction and intent to share her experience online through social media. In a review posted on Yelp, Monaco described the practice as “unprofessional,” the clinic’s bathroom as “filthy” and Carr as a “scam artist.”
May 13, 2015
Baltimore Doctor Sues Former Patient For Bad Review
Medical Malpractice Lawyers
A Baltimore doctor who operates a skin care clinic in Baltimore County, Maryland has filed a defamation lawsuit seeking compensatory damages in excess of $75,000 and punitive damages in the amount of $1 million against a former patient who wrote a negative review of him and his clinic and posted it on Yelp.
At the conclusion of a hearing on May 7, 2015, a Baltimore judge granted the doctor’s request for a temporary restraining order that orders the former patient to remove all online posts regarding the doctor and his clinic, and further preventing the patient from posting online anything regarding the doctor or his clinic.
The patient had gone to the doctor’s skin care clinic on April 1, 2015 for a facial treatment and a massage. According to the doctor’s lawsuit, the patient arrived twenty minutes late for her appointment and complained about having to wait in a treatment room after agreeing to an abbreviated treatment time. The doctor alleges that his employee offered to stay late for the patient’s treatment but the patient left the clinic.
The doctor’s lawsuit reportedly alleges that the patient had sent him an email complaining about her experience at the clinic and advising the doctor of her intention to post about her experience at the clinic on social media.
The patient reportedly posted online comments to the effect that the doctor was a “scam artist,” that his practice was “unprofessional,” and that his clinic’s bathroom was “filthy.” The patient allegedly posted false allegations that the doctor’s clinic was understaffed and that the doctor had failed to “show up for work” on the day of the patient’s appointment, and she allegedly failed to note in her review that she had appeared for her appointment late after rescheduling her appointment at the last minute, and that she had been refunded the $40 that she had paid for her appointment, according to the doctor’s lawsuit.
In seeking the temporary restraining order, the doctor alleged that his clinic suffered a significant reduction in its business after the Yelp review appeared. The doctor’s lawsuit alleges that a significant part of the clinic’s business results from Yelp and that the reduction in the number of visitors to its website and patients to the clinic since the defendant’s negative false Yelp review appeared represents an immediate, substantial and irreparable harm to his business for which he is entitled to the issuance of a temporary restraining order against the defendant.
If you suffered an unexpected injury in Baltimore or elsewhere in the United States that may be due to medical negligence, you should promptly find a medical malpractice attorney in Baltimore, in Maryland, or in your U.S. state who may investigate your medical injury claim for you and represent you in a medical malpractice case, if appropriate.
Court System: Circuit Court for Baltimore County – Civil System
Case Number: 03C15004927
Title: Carr, et al V. Monaco
Case Type: Tort
Plaintiff 1: Kevin L Carr
Plaintiff 2: Carr Medical Specialties LLC
Defendant 1: Tammie J Monaco
Filing Date: 05.06.2015
Case Disposition: Dismissal 11/25/2015
Source Carr, et al. v. Monaco, Circuit Court for Baltimore County, Case No. 03-C-15-004927.