SEPTEMBER 2, 2012
“Oregon Dentist Sues Patient For $300,000 For Bad Online Review”
John Washam, Talk To The Manager
Dr. Mo Saleh, dentist, is suing a patient for $300,000, stating that the review his patient, Spencer Bailey, posted on Yelp is costing his business $100,000 a week.
Bailey now has a lawyer and an expensive court battle ahead of him after his fallout with Dr. Saleh who works at Optima Dental in Lake Oswego.
Bailey suspected he was getting questionable care. “I had never had a cavity before I set foot in his office,” he said. “He told me the day that I saw him that I had 10 or so cavities, which threw me for a loop – I was nervous that I had some other health problem.”
Bailey said three weeks after he posted his review, Dr. Saleh demanded Bailey take down the posting or be sued. Bailey said he removed it immediately. “In hindsight it didn’t matter, because even though I took down the opinion online, I’m still right here,” he said.
This type of lawsuit is not new, and we expect to see more in the future. Such lawsuits expose the legal struggle between free speech and responsible speech, meaning that these reviews can damage business’ reputations.